Acceptable Use Policy

📋 Rules and Guidelines

This Acceptable Use Policy outlines the rules and guidelines for using CloudDonate services. By using our platform, you agree to comply with these terms.

✅ Acceptable Use

🎮 Gaming Content

  • Minecraft server donations and rewards
  • In-game items and virtual goods
  • Server access and premium features
  • Gaming-related merchandise

💼 Business Activities

  • Legitimate business transactions
  • Educational content and tutorials
  • Community events and competitions
  • Charitable fundraising (with proper documentation)

🔒 Security and Privacy

  • Protect your account credentials
  • Report security vulnerabilities responsibly
  • Respect other users' privacy
  • Use strong, unique passwords

❌ Prohibited Activities

🚫 Illegal Content

  • Copyright infringement
  • Trademark violations
  • Counterfeit goods
  • Stolen or fraudulent items

💰 Financial Crimes

  • Money laundering
  • Fraudulent transactions
  • Identity theft
  • Credit card fraud

🚨 Harmful Content

  • Violence or threats
  • Harassment or bullying
  • Hate speech or discrimination
  • Child exploitation

🛠️ Technical Violations

  • Hacking or unauthorized access
  • DDoS attacks
  • Spam or unsolicited messages
  • Malware or viruses

🎯 Gaming-Specific Rules

✅ Allowed Gaming Content

  • Minecraft server donations
  • In-game currency and items
  • Server ranks and permissions
  • Custom game modes and features

❌ Prohibited Gaming Content

  • Real money trading (RMT) outside our platform
  • Account selling or trading
  • Boosting services
  • Cheating tools or exploits

📊 Content Moderation

🔍 Automated Monitoring

  • AI-powered content scanning
  • Real-time transaction analysis
  • Suspicious activity detection
  • Automated flagging system

👥 Human Review

  • Manual content review
  • User reports investigation
  • Appeal process
  • Regular policy updates

⚖️ Enforcement Actions

📝 Warning System

  1. First Offense: Warning and content removal
  2. Second Offense: Temporary suspension (7-30 days)
  3. Third Offense: Permanent account termination

🚫 Immediate Bans

  • Illegal activities
  • Severe policy violations
  • Repeated violations after warnings
  • Threat to platform security

📞 Reporting Violations

📧 How to Report

  • Email: admin@cdonate.com
  • Subject: "Policy Violation Report"
  • Include: Evidence, user information, description

🔍 What to Include

  • Screenshots or evidence
  • User profile or store link
  • Description of the violation
  • Your contact information

🛡️ User Rights

✅ Your Rights

  • Appeal enforcement actions
  • Request content review
  • Report policy violations
  • Access your data

📋 Appeal Process

  1. Submit appeal within 30 days
  2. Provide additional evidence
  3. Human review within 7 days
  4. Final decision notification

🌍 International Compliance

We comply with laws in multiple jurisdictions:

  • United Kingdom - Consumer protection laws
  • European Union - GDPR and e-commerce directives
  • United States - COPPA and consumer protection
  • International - Human rights and anti-discrimination

📧 Contact Information

Policy Enforcement: Maksym Kukharenko
Email: maksym@cdonate.com
General Support: admin@cdonate.com

Company: EDGESEC TECHNOLOGIES LIMITED
Address: 128 City Road, London, United Kingdom, EC1V 2NX

🔄 Policy Updates

This policy is reviewed and updated regularly:

  • Last Updated: January 2025
  • Next Review: July 2025
  • Notification: Users notified of significant changes

By using CloudDonate, you agree to follow this Acceptable Use Policy. Violations may result in account suspension or termination.